…their customers. This ultimately results in more valuable, lasting relationships that lead to competitive advantage.” More on the news Nike, Amazon and Apple were the top-mentioned brands for delivering a personalized experience, according to the report. The same three brands were the top-mentioned…
Amazon debuted a new social feed called Spark on the iPhone in the US this past week. A little bit Pinterest, a lotta bit Instagram, Amazon has set up Spark to potentially do a number of things for the marketplace. Here are five ways the Spark platform is poised to boost Amazon’s already booming…
…media spend on Amazon in 2019, according to our research. Expect to see Amazon continue to advance its advertising offerings in the coming year. Key Resources Get the report: Amazon Advertising Forecast 2019 Amazon's streamlines DSP usability as it continues ad biz ramp up 'Amazon Moments' tool…
…will be reported in third-quarter results. But Amazon pointed out that small and medium-sized businesses sold more than $1.5 billion of products on Prime Day. The real stars of the quarter were Amazon’s high-margin business units, including Amazon Web Services and its fast-growing ad business.…
Amazon landed in another market this week, as its Web Services (AWS) company announced a cloud-based contact center service called Amazon Connect. The company said that Connect offers the same built-from-scratch tech used by its own contact center reps. It’s metered as a service, with no upfront…
…search engine and home automation systems like Google’s own Nest. It’s an obvious response to Amazon’s popular Echo device and Alexa intelligent agent, introduced in the fall of 2014. But while Amazon can offer the world’s largest retail store and content inventory, Google has search and its…
…Amazon this way: That basically means all three applications are frozen until Amazon withdraws them, wins some kind of appeal, manages to change the GAC’s mind, or successfully sues. As we reported last summer, several South American nations objected to Amazon’s application because the word “amazon”…
Amazon Echo, housing the Alexa intelligent agent To date, virtual assistants have mostly operated in the home. That’s about to change in a potentially big way, with Amazon’s announcement of Alexa for Business at its recent AWS re:invent conference. Amazon envisions enterprises buying hundreds (or…