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Hootsuite integrates Yext Reviews into its dashboard

reviews and analytics in their Hootsuite dashboards. Yext and Hootsuite have teamed up to enable businesses with physical locations to monitor and respond to their Yext reviews within Hootsuite’s social media management dashboard. The Yext integration will pull in both online reviews and review

Hootsuite adds user reviews by integrating ReviewTrackers

…ReviewTrackers’ reviews appear as a stream in the Hootsuite dashboard, the way Instagram might similarly be added: In the dashboard, users can see a review in the context of related social posts and take action on a review by responding, tagging, sharing or assigning it. Analytics for those reviews,

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Spredfast adds reviews to the social channels in its dashboard

…a link to those review sites. He said that about half the 100+ review sources have direct response integrations, and approximately half have links. The big question about reviews — as with social comments in general these days — is whether they are genuine. Fake reviews, such as from competitors,…

TurnTo Networks enters review syndication with ‘first open network’

…Brands, such as Casio, want those reviews disseminated to retailers’ sites, such as Best Buy’s, where the Casio reviews are labeled to distinguish them from ones left by visitors to Best Buy. Here, for example, is a review on Bose’s site, and then the same review syndicated — and labeled — on a…

Harvard Business Review report: Using analytics to create customer value

According to this Harvard Business Review report, presented by Google Analytics, using data to improve the customer experience is key to creating a competitive advantage in today’s market. In this paper, HBR reviews: The competitive advantage of business analytics How demand analytics impacts…

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