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Dialpad buys TalkIQ and adds AI to UberConference and other services

…that TalkIQ would otherwise have had to develop for its speech recognition and other services. Among competitors in this space — such as RingCentral, Cisco and Avaya — Walker said none currently have a comparable real-time voice intelligence across business call centers, office phone service…

Amazon wants to make Alexa the ‘UI for the enterprise’

…specific tasks. A partial list of partners or integrations revealed during the announcement includes: Polycom WeWork Capital One Salesforce RingCentral Cisco SAP Vonage Concur Alexa is also integrated with Office 365. For Amazon, the benefits of moving into the enterprise include: sales of more…

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